Cover of Disagree C by Elgin, ISBN 9780471157014
Communication Studies

Disagree C

HT DISAGREE W/O BEING DISAGREE

Contributor(s): Author Format: Hardback

Hardback · ISBN 9780471157014

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Key Specifications

ISBN 9780471157014
Subtitle HT DISAGREE W/O BEING DISAGREE
Publisher John Wiley & Sons
Publication date March 1997
Language English
MRP £31.99 GBP
Page count 208
Item weight 106 g
As bestselling author Suzette Haden Elgin proves, you don't have tolive your life on red alert. With her Gentle Art of VerbalSelf-Defense techniques, you'll be able to respond clearly tohostile comments from others--or deliver necessary negativemessages of your own--without sacrificing your dignity orprinciples. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, orreligion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in everysituation