Cover of Building a Performance Improvement System, 2e by Laramy, Richard, May, Bruce, ISBN 9780557130016
General

Building a Performance Improvement System, 2e

BUILDING A PERFORMANCE IMPROVE

Contributor(s): Author , Author Format: Paperback

Paperback ยท ISBN 9780557130016

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Key Specifications

ISBN 9780557130016
Subtitle BUILDING A PERFORMANCE IMPROVE
Publisher Lulu Press, Inc.
Publication date July 2009
Language English
MRP ยฃ13.62 GBP
Page count 274
Item weight 90 g

OD is a complex landscape of multiple disciplines and philosophies. The authors bring insight and clarity to this complex landscape with their breakthrough work, identifying the key characteristics of a performance management system and explain how to build a performance improvement system using the Baldrige Criteria, developed by the U.S. Commerce Department. Bruce May has over thirty years of business experience, both as an entrepreneur and as a business executive. He has been a member of the American Society of Training and Development since 2000. Richard Laramy has 25 years experience, in higher education (and some K-12) working in publishing (Pearson and McGraw-Hill), software development and consulting. Richard is trained in the Baldrige Model and is a member of the Board of Examiners for Quality Texas since '07 and is also on the Board of Advisors for University of Texas Austin Center for Performance Excellence.